About Us

Stair Solution is an Atlanta based business created by Mike Keenan.

It is based on a single premise… absolute customer satisfaction guaranteed by high quality craftsmanship. We specialize in Residential and Commercial handrail systems for interior or exterior. Residential Staircase makeovers include; Color and/or Style Change, Decorative Iron Balusters or Hardwood Steps. Current trends reflect deeper richer color with modern lines such as Box Newels (post). Additional capabilities include custom fabrication of metal staircases (mono stringer) with horizontal stainless steel handrail systems or Exterior “maintenance free” metal rail systems for Deck, Porches or Entry ways.
Be sure to check out our VIRTUAL SHOWROOM TOUR HERE!

Why Stair Solution?

What sets Stair Solution apart from other avenues? Quality, Experienced Stair-Builders, Design Advice, Dependability, and Selection as displayed in our large Showroom. Licensed and Insured (Workers Compensation and Liability (GUI)).

We take care of you

While we are guests in your home, we protect your floors and environment in every way we can. We protect your floors with rubber mats and seal off the work area. We use only top-quality commercial equipment to assure a dust-free, clean environment. Iron-smiting and carpentry are staged from our custom built trailers (exterior of your home). Our patent-pending technology for handrail strength, accu-measure cutting system, assures your design will be installed properly. After cutting and removing your old balusters, we vacuum the entire area before beginning the iron installation.

When our job is finished (typically in just 1 Day), you have a beautiful Staircase with Iron Balusters and your home is ready to enjoy.

Building Code Compliance

Ultimately the question of code compliance is a local matter. A municipality may have it’s own specific requirements. Local building inspectors and code compliance officers often have different interpretations of the Internation Residential Code (IRC). International Building Code (IBC), or the older ICBO, CABO or SBCCI codes. Some municipalities may have specific handrail, baluster and riser code requirements. Often the local code requirements for a secondary stair or a stair that serves an open loft area will be much less stringent.

** It is the Customer’s RESPONSIBILITY to consult with the local building inspector or code compliance office for information with respect to local code requirements. **

Services Offered

  • Wood to Iron Baluster replacement
  • Hardwood Staircase & Landings
  • Replace Newels (Posts) and Handrail – very large selection.
  • Deck Rail Systems from AFCO-RAIL (Maintenance Free)
  • Rintal Custom Staircases
  • Spiral Staircase: MisterStep & ARKE Kits
  • Custom Metal Fabrication (Mono Stringer or Exterior Stairs)
  • Iron Wall Handrail * Ask about custom coloring
  • Shop Pre-Stain + Finishing (Color Change)
  • Exterior Handrail Systems (Residental or Commercial)
  • Iron-X Exterior Handrails for 2-5 Step Application
  • Stainless Steel Horizontal Systems (Wire/ Cable & Rods)
  • Attic Ladder & Stair Systems by FAKRO and RAINBOW

Terms

We accept VISA. MasterCard, Check or Cash for payment. Special order products require advance payment which is non-refundable. Installation Services Payment terms are; 50 percent due on scheduling, 30 percent on delivery, balance will be paid on installation.

STAIN & FINISH – Customer is responsible for selecting stain color. Stair Solution will apply the stain in advance in our shop (pre-stained). We will use our best efforts to apply stain color, however we are not capable of delivering an exact match. Age of prior finishes, wood species, etc. are a few of the elements not in our control. Color selection by Customer using the standard Minwax and/or DuraSeal Color Chart and numbers is FINAL. Upon request, we will prepare color samples for customer review and acceptance. Color change will result in additional cost (labor & materials) including loss of crew-time productivity.

Labor Rates: Rates quoted reflect our best effort to gauge the time required to complete the project. During the estimate and survey process it is difficult to identify all aspects of the original construction to determine the exact labor required to complete the project. In the event the project runs longer than expected by challenges out of our control, there will be additional charges.

Acceptance of Proposal: The above prices, specifications and conditions are hereby accepted. Buyer hereby authorizes seller to do the job specified. Payment terms will be as outlined. Stair Solution is not responsible for any delays caused by circumstances beyond its control. The Agreement sets forth the entire Agreement between the parties hereto. There are no other terms and conditions of this Agreement, except for the Terms as contained herein. No changes or additions to this Agreement will be accepted unless contained in a written document signed by both parties.

Conditions: All material noted above remains the property of Stair Solution until paid in full. The prices and terms on our Estimate are not subject to verbal changes or other agreements unless approved in writing by Stair Solution. All quotations and agreements are contingent upon strikes, accident, fires, availability of materials, and all other causes beyond our control. Conditions not specifically stated herein shall be governed by established trade customs. Workmanship is warranted for one year.

Stair Solution

Stair Solution has remodeled staircases and installed iron balusters in: Atlanta, Johns Creek, Smyrna, Vinings, Mableton, Marietta, Powder Springs, Kennesaw, Cumming, Acworth, Woodstock, Milton, Mountain Park, Sugar Hill, Buford, Johns Creek, Duluth, Suwanee, Norcross, Berkeley Lake, Austell, Sandy Springs, Dunwoody, Lilburn, Stone Mountain, Snellville, Alpharetta, Roswell, Grayson, Lawrenceville, Buckhead, Morningside, Norcross, Flowery Branch, Gainesville, Ball Ground, Forsyth, Cherokee, Gwinett, Fulton, Cobb, Dekalb, North Atlanta Metro Georgia and North Georgia.

Our Showroom

1883 McFarland Parkway
Alpharetta, GA 30005
770.813.9070
Mon-Fri 10AM-6PM
Saturday 10AM-2PM
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